Plan your visit (FAQ)

Got a question or looking for some tips? We’ve compiled the most important information so you’re perfectly prepared for your visit to Aquarium Berlin.

Aquarium is open

Aquarium Berlin is open. Due to the implementation of the current infection protection measures regulation of the state of Berlin, wearing a FFP2 face mask is compulsory during the entire visit. In addition, a visit is only possible for tested, vaccinated or recovered people. You can find further information here.

  • Coronavirus precautions

  • Overview

    You can find all the information on the current coronavirus precautions at Aquarium Berlin here.

  • Arrival & parking

  • Public transport

    S-Bahn train:

    S-Bahn station Zoologischer Garten (S3 + S5 + S7 + S9)

    U-Bahn underground train

    U-Bahn station Zoologischer Garten (U2 + U9)

    U-Bahn station Kurfürstendamm (U1 + U9)

    Bus

    Approx. 15 bus lines including the X9 airport express bus

    Train

    Regional trains (RE1 + RE2 + RE7 + IRE + RB14 + RB21 + RB22)

    Long-distance rail connections via Hauptbahnhof (central station)

    For detailed information on transport connections, visit: www.bvg.de or www.bahn.de.

  • Car

    Aquarium Berlin does not have its own visitor parking spaces. The use of public transport is therefore highly recommended. There are some public (paid) parking spaces in front of the Löwentor entrance on Hardenbergplatz and several multi-storey car parks in the vicinity.

  • Day tickets

  • Where can I buy them?

    Day tickets for Aquarium Berlin can be purchased online.

    BOOK TICKETS NOW

    Due to the coronavirus pandemic, only a limited number of ticket booths are currently open. These are intended solely for visitors with no internet access and for the sale of concession-rate tickets.

  • Children’s tickets?

    Concession-rate tickets are available for children aged four to 15. Children under 12 must be accompanied by an adult.

    BOOK TICKETS NOW

  • Kids under four?

    Children under four can visit free of charge. However, please do still book one free ticket online for every child aged three and under.

    BOOK TICKETS NOW

  • Visiting time slot?

    Due to the coronavirus pandemic, all visitors must currently pre-book a specific time slot for their visit. This is primarily intended to stagger visitor arrival times. Nevertheless, we kindly ask all guests to stick to their allocated time slot as closely as possible. After all, Zoo Berlin will only be permitted to remain open during these times if everyone looks out for one another and is willing to make compromises.

    The chosen time slot is binding and cannot be changed once the purchase has been made. There is no right of return for purchased tickets.

  • Concession-rate day tickets?

    Concession-rate tickets can be purchased from the ticket booths at the entrances (clearly marked). These tickets are available to school pupils, students, trainees (Azubis), unemployed people on German state benefits, berlinpass holders, and disabled people (plus chaperone) carrying the relevant identification.

  • Chaperones for disabled visitors?

    One chaperone may accompany a visitor with a severe disability free of charge (category B; proof of eligibility must be presented at the ticket booth).

  • Combined tickets?

    As very strict precautions are currently in place at Aquarium Berlin, combined day tickets will not be available until further notice.

  • Printouts of online tickets?

    You do not need to print out your online tickets. The QR codes can be scanned from your smartphone or tablet. Please just ensure you have your online ticket open when you reach the gates and that your screen is as bright as possible.

  • Complimentary/pre-bought tickets?

    Online tickets, tickets purchased in advance (e.g. from BVG ticket machines), and complimentary tickets can be presented at the ticket booths by the entrances (clearly marked) and allow immediate admission. In this instance, advance online registration is not necessary.

  • Discount coupons?

    To redeem a valid discount coupon, simply present and, if applicable, hand in your coupon at the ticket booths by the entrances (clearly marked). For any accompanying persons, please book regular tickets online in advance.

    BOOK TICKETS NOW

  • Group tickets?

    In compliance with social contact restrictions, there are no group tickets currently available for Aquarium Berlin.

  • Contact tracking?

    Due to the implementation of the current infection protection measures regulation of the state of Berlin, an aquarium visit is currently only possible with contact tracking.

  • Annual passes & vouchers

  • Benefits?

    Annual pass holders can visit Aquarium Berlin 365 days a year –and save money from the fourth visit! What’s more, an Aquarium annual pass gives holders a 50 percent discount on tickets to Zoo and Tierpark Berlin (and vice versa) and a 10 percent discount in the Zoo and Aquarium restaurants and shops.

  • Where can I buy them?

    You can purchase annual passes online. Simply fill out the required information at your leisure at home, then come by to pick up your pass. If you would like to visit the Aquarium straight after you have picked up your annual pass, please book your desired time slot online in advance. Please note: All pass holders* must be present in person for the issuing of their annual pass.

    When renewing an existing annual pass, you should first purchase a new pass via the online shop. We will then renew your pass on site.

    PURCHASE YOUR ANNUAL PASS NOW

    BOOK A VISITING SLOT NOW

  • Visiting during the pandemic?

    Of course, your annual pass is still valid. However, due to the coronavirus pandemic, we require annual pass holders to decide in advance on which day and at what time they will be visiting the Aquarium. Therefore, your pass can currently only be used in combination with a reservation for a particular day and time slot – which must be booked in advance online.

    BOOK A VISITING SLOT NOW

    Please stick to your reserved time slot. After all, Aquarium Berlin will only be permitted to remain open during these times if everyone looks out for one another and is willing to make compromises.

  • Transferable?

    Annual passes are personalised and non-transferable. A photograph of the pass holder is printed on every annual pass. You may be asked to present your annual pass in combination with a valid form of ID.

  • Kids under four?

    For all accompanying children aged three and under, please reserve an additional slot free of charge online.

    BOOK A VISITING SLOT NOW

    Please stick to your reserved time slot. After all, Aquarium Berlin will only be permitted to remain open during these times if everyone looks out for one another and is willing to make compromises.

  • Must purchase and renewal be in person?

    Yes. For the purchase or renewal of an annual pass, all pass holders must be present at the on-site sales points. Each card is personalised with a photograph that is taken on site. Please note that annual passes are non-transferable.

  • Should I bring a photograph for my annual pass?

    No. You do not need to bring a photograph with you when purchasing or renewing your annual pass, as one will be taken on site. For this reason, all pass holders must be present at the on-site sales points for the issuing of annual passes.

  • Lost annual pass?

    If you lose your annual pass, you can purchase a replacement at the ServiceCenter at the Zoo’s Löwentor entrance for a fee of €20.

  • New admissions system

    Zoo and Tierpark Berlin are in discussions with the authorities about plans for a new admissions system that uses facial recognition. Use of the system would be entirely voluntary. Once we have come to an agreement with the authorities, all annual pass holders will be informed of the details online and by post. Until that time, annual passes will continue to be checked manually by onsite staff.

  • Vouchers

    Looking for a special gift for an animal lover? Vouchers for tickets, tours and exclusive animal experiences can be purchased online – and they make a great last-minute gift! The voucher will be sent to you by email immediately after you complete your purchase.

    Buy a voucher now

  • Helpful info & tips

  • The animals at Aquarium Berlin

    Aquarium Berlin’s three storeys are home to numerous stars of the underwater world – as well as a variety of reptiles, amphibians and insects. The Aquarium’s modern habitats create extra-special animal experiences. You can get a taste of what to expect here.

  • Sharks, crocs & co.

    Visitor highlights at Aquarium Berlin include the walk-through Crocodile Hall, the spectacular Shark Reef, and a unique variety of jellyfish.

  • Animal feeding & training sessions

    Unfortunately, due to the coronavirus pandemic, no public feeding or training sessions are currently taking place.

  • Hits for kids

    Some particularly famous fish are waiting to be discovered in the colourful coral reef. A little hint: one is bright orange with white stripes, the other is blue with a yellow tail fin. On the second floor, crocodiles lurk in the jungle, and on the top floor visitors can follow long, winding ant trails.

    Special events and services

    Children’s birthdays are extra special at Aquarium Berlin! Here, birthday boys and girls and their guests can embark on exciting journeys of discovery. You can find all the information here.

  • Toilets

    The Aquarium’s toilets are disabled-accessible and located on the ground floor.

  • Baby changing

    Baby changing facilities are located on the ground floor of the Aquarium.

  • Aquarium improvements

    To make Aquarium Berlin even better and more beautiful for our animals and visitors, occasional renovation work is carried out on individual tanks and terrariums. You can find an overview of current improvement work here.

  • Food, drink & souvenirs

  • Snack bar

    The snack bar, located on the first floor of the Aquarium, invites visitors to take a break and enjoy some light refreshment.

    The snack bar is currently closed due to renovation work.

  • Zoo shops

    Peruse the Zoo’s shops at the Löwentor and Elefantentor exits. Here you’re sure to discover the perfect souvenir of your wonderful day out at Aquarium Berlin – be it a cuddly sea creature, a seahorse postcard, or perhaps an illustrated book about crocodiles.

    Please note: Currently, only the Zoo shop at the Löwentor entrance is open (daily from 10 a.m. to 5:30 p.m.). Shoppers must make a prior appointment, in accordance with the pandemic-related Click & Meet concept. Appointments can be made in person or by telephone on +49 (0)30 8145 77013. A medical mask must be worn at all times inside the shop.

    Alternatively, you can browse online at your leisure and have an animal keepsake delivered directly to your door. Visit the online shop here.

  • Accessibility

  • Information for mobility-impaired visitors

    Thanks to its lifts, stair lifts and disabled-accessible toilets, Aquarium Berlin is fully accessible to visitors with mobility impairments.

  • Wheelchairs

    Unfortunately, due to the coronavirus pandemic, we do not currently offer wheelchair hire.

  • Tours

    Aquarium Berlin offers tailored tours for people with special needs. You can find all the information here.

  • FAQs

  • How can I become a sponsor?

    We are delighted that you are interested in lending your support as a sponsor! You can find all the information on sponsorships at Aquarium Berlin here.

  • Are dogs allowed in the Aquarium?

    No, unfortunately dogs are not allowed in either Zoo or Aquarium Berlin. However, you are welcome to take your four-legged friend with you to Tierpark Berlin. You can find all the information here.

  • How can I support the Aquarium?

    Thank you! We hugely appreciate your commitment to Aquarium Berlin. You can find information on all the ways to support us here.

  • Can I feed the animals?

    In general, visitors are not permitted to feed the animals at Aquarium Berlin. This is the job of the keepers, who know exactly what each animal should eat and what is bad for them.

  • Is there anywhere to store luggage?

    No. For security reasons we cannot offer luggage storage. However, there are luggage lockers directly opposite the Zoo’s Löwentor entrance in the Zoologischer Garten station.

  • Is there a lost property office?

    If you lose something on your visit to the Zoo or Aquarium, you can contact us at info@aquarium-berlin.de or visit us in person at the ServiceCenter located by the Zoo’s Löwentor entrance.

  • Can I bring a bike or scooter?

    To ensure the safety of our animals and other guests, bicycles, scooters and skates must be left outside.

  • I broke something during my visit! What should I do?

    First of all, thank you for your honesty! Please inform someone at the ServiceCenter by the Löwentor entrance or send an email to info@zoo-berlin.de so that we can repair the damage as quickly as possible.

  • May I take photos and videos and post them online?

    Of course you may take videos and photographs at Aquarium Berlin for private purposes. Please just make sure that the flash is turned off at all times. You may also publish your images on your private social media channels. Feel free to link the official zoo channels (@zooberlin) so that we can also see your snapshots. Commercial use of your pictures and videos is not permitted.

    Please note: In the interests of animal safety, selfie sticks are not permitted.

  • I’m looking for some advice about a domestic or wild animal, or I would like to give an animal to the Zoo/Aquarium.

    Our Zoo and Aquarium are home to approximately 20,000 animals, so our biologists have quite a lot on their plates. Please understand that they will therefore not be able to give advice about domestic or wild animals in your care. For medical reasons and to ensure the safety of our animals, we are also not able to take in any domestic or wild animals.

  • Why does admission cost what it does?

    Berlin’s zoos are home to more species than any other zoo in the world and have considerable operating costs. The keeping of exotic animals, in particular, is very expensive. To give you an idea: our animals eat around 180,000 kg of hay and 55,000 kg of fish a year, and some animal residents require heated or air-conditioned facilities year-round. Plus, the cost of energy and animal feed is almost constantly on the rise! Despite all that, the entrance fees charged by Zoo and Aquarium Berlin are still far lower than those of zoological facilities in many other major European cities. What’s more, these zoos are both significantly larger and home to a wider variety of species.

  • I want to work at the Aquarium!

    We’re very pleased to hear it! After all, zoos and aquariums must be some of the best places in the world to work. You can find all the information on current job openings, internships and training placements at Zoo, Tierpark and Aquarium Berlin here.

Any more questions?

Don’t hesitate to get in touch!

* Required

Opening hours

Today, 13. June
9:00 - 18:00
Last admission: 17:00
All opening hours

Feedings & Trainings

  • No public Animal feeding & training sessions are taking place at this time.

Map

Arrival

Budapester Straße 32, 10787 Berlin

Route (Google)