Accessibility at the Aquarium Berlin

We also want our visitors with handicaps or prams to experience an unforgettable visit to our Aquarium.

Important note: The elevator in the amphibian & insect section on the upper floor is currently out of operation due to repair work. We very much apologize for this. We are working round the clock to ensure that the repair work is undertaken in the shortest possible time so that all our visitors have quick and easy access to the animals on the upper floor.

Visitors with prams

For visitors with prams we have

  • fully automatic entry doors
  • lifts from the raised ticket office area to all levels

to make your visit here a lot easier.

Visitors with wheelchairs

For visitors with wheelchairs we offer

  • fully automatic entry doors
  • automatic wheelchair friendly access to the raised ticket office area
  • lifts within the premises to all levels.
  • disabled sanitary facilities

in addition

  • free rental of wheelchairs at the entrances.
  • Just let us know upon entry to the Aquarium.

Of course, our washroom and toilet facilities also offer a disabled toilet.

Wheelchair and escort service.

Notification beforehand is required.
Notification by email or at 030/25 401 270

Please come and let us know of your arrival at the Zoo, Zoo-Aquarium entrances.

The services to support visitors with disabilities are available during the opening times from March to October and also during evening events.